Toll-Free Services and the Contact Center (CIO Today)
The toll-free service market -- an integral part of inbound contact center operations -- is undergoing a shift as it responds to ever-increasing competition and price pressures.
Forum Systems Delivers the First Single-Source Threat Intelligence Service for XML Web Services Vulnerabilities at RSA (Net Security)
SAN FRANCISCO RSA Conference 2005 (booth #848) February 15, 2005 Forum Systems, the leader in Web services security for threat protection and trust management, announced today the industry s first single-source threat intelligence service for XML Web services vulnerabilities.
Forum Systems Delivers the First Single-Source Threat Intelligence Service for XML Web Services Vulnerabilities at RSA (PR Newswire via Yahoo! Finance)
Forum Systems, the leader in Web services security for threat protection and trust management, announced today the industry's first single-source threat intelligence service for XML Web services vulnerabilities.
Post free-for-all (Evening Standard)
PRIVATE firms will be free to deliver letters nationwide under the biggest shake-up of the postal network in its 350-year history. From January, companies will be able to hire postmen and put up post boxes, said industry regulator Postcomm yesterday as it announced the end of Royal Mail's monopoly.
Quantifying the Business Benefits of IT Service Management (Developer.com)
HP OpenView Service Desk helps enterprises manage critical support processes by integrating help desk, problem, change, configuration, and service level agreement management into a single workflow.
IPT service provides single site for recruitment news (Revolution)
LONDON - Marketing services company Interactive Prospect Targeting (IPT) has launched a UK site aggregating recruitment service to provide jobseekers with a single destination for job news.
Democrats still struggling to unite on Iraq (Knight Ridder via Yahoo! News)
WASHINGTON - All during the 2004 presidential campaign, Democrats tried to find their voice on the war in Iraq without much success. But even with President Bush's re-election and Iraq's recent vote now over, the nation's opposition party still can't unite behind a single stance.
Commuter service expands to Ronan (Missoulian)
The Missoula Ravalli Transportation Management Association started out eight years ago with a donated van with more than 200,000 miles traveling from the Bitterroot into Missoula.
How to read your credit report (MSN Money)
Charge-offs, inquiries, R1s -- what's it all mean? Here's how to understand this increasingly crucial document. So, you've decided to get your free credit report (click here to learn how, and to see if the new service has been rolled out in your state).
Another shot at women's hoops (CBS Sportsline)
What're you -- nuts? Copyright © 1995 - 2005 SportsLine.com, Inc. All rights reserved. SportsLine is a registered service mark of SportsLine.com, Inc. CBS "eye device" is a registered trademark of CBS Broadcasting, Inc.
